External Transport Manager Services

As a qualified and experienced External Transport Manager, we help standard licence holders meet their legal obligations under the Operator Licensing system. An ETM takes continuous and effective control of your transport operation, ensuring vehicles, drivers, and maintenance systems remain compliant with DVSA and Traffic Commissioner requirements. Based in the South West of England, we typically cover areas including Gloucester, Cheltenham, Bristol, Bath, Swindon and the surrounding areas.

⚠️ Please note: An External Transport Manager cannot also act as a consultant for the same operator. A&A Transport Management provides both services independently, ensuring full compliance and impartiality in every engagement.

Why Appoint an External Transport Manager?

An External Transport Manager ensures your business meets every O-licence undertaking, including vehicle maintenance, driver conduct, and record keeping.

They play a vital role in the safe and compliant running of your operation.

Benefits include:

Fulfils your legal requirement for a professionally competent Transport Manager.

Provides qualified, consistent oversight of your transport systems.

Reduces the risk of DVSA enforcement action.

Ideal for small or medium-sized operators without an internal TM.

Supports smooth day-to-day compliance and efficiency.

Our Extneral TM Services Include

Ongoing compliance oversight
We provide continuous oversight of your transport operation, ensuring maintenance schedules, drivers’ hours, and record keeping remain compliant with your Operator’s Licence undertakings. Regular reviews help identify potential issues early and maintain a consistent standard of compliance.

Tachograph analysis and defect reporting reviews
Accurate data and documentation are essential for demonstrating control. We help monitor tachograph records, driver infringements, and defect reporting systems to ensure everything is completed correctly and on time.

Policy and process management
We help you implement and maintain clear compliance procedures covering maintenance, driver management, and record keeping. Our support ensures your policies are practical, up to date, and aligned with current DVSA expectations.

Monthly or quarterly compliance reporting
We produce structured reports summarising compliance activity, highlighting any areas for improvement, and recommending actions where required. This gives you ongoing visibility and accountability for your operation’s compliance status.

Liaison with DVSA and Traffic Commissioner (if required)
We can assist with communication and documentation when liaising with enforcement bodies or regulators, ensuring your responses are accurate, timely, and supported by clear evidence of compliance.

Wh Choose A&A Transport Management as Your ETM

Choosing the right External Transport Manager is key to keeping your operation compliant, efficient, and well-organised. At A&A Transport Management, we take that responsibility seriously and provide steady, hands-on support to help you meet your Operator’s Licence requirements.

Professional and compliant – We operate to the highest standards, fully aligned with DVSA and Traffic Commissioner expectations.

Consistent oversight – Regular contact and system reviews ensure your maintenance, records, and driver management remain fully up to date.

Tailored involvement – Our level of support is flexible and shaped around your fleet size and operational needs.

Clear communication – We provide straightforward feedback and practical advice to help you stay compliant.

Qualified and experienced – Led by a certified Transport Manager with real-world industry experience.

With A&A Transport Management as your ETM, you’ll have a dependable professional ensuring your compliance systems are effective, organised, and inspection-ready at all times.